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Privacy & Security

Privacy Policy

How we collect, use, and protect your personal information

Last Updated: May 17, 2024

Introduction

At Tedyen Cloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

This Privacy Policy applies to all information collected through our website (tedyen.com), mobile applications, APIs, and any related services, sales, marketing, or events (collectively, the "Services").

Information We Collect

We collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products and services, or otherwise contact us.

Personal Identifiers

Name, email address, phone number, billing address, and account credentials (username, password)

Financial Information

Payment information (credit card details, bank account information)

Commercial Information

Records of products or services purchased, obtained, or considered

Usage Data

Information about how you use our Services, including metrics on resource usage, login times, features used, and actions taken

Technical Data

IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device information

Information Collected Automatically

We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity but may include:

  • Device and usage information
  • IP address and browser characteristics
  • Operating system and language preferences
  • Referring URLs and navigation patterns

How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

Create and manage your account
Provide, maintain, and improve our services
Process transactions and send confirmations
Respond to your comments and requests
Send technical notices and security alerts
Monitor and analyze usage trends
Detect and prevent security issues
Comply with legal obligations
Enforce our terms and policies

Sharing Your Information

We may share your information with:

Service Providers

Third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work

Business Transfers

In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit our Services. These companies may use information about your visits to our website and other websites to provide advertisements about goods and services of interest to you

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions

With Your Consent

We may disclose your personal information for any other purpose with your consent

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you request that we delete your data, we will delete your data in accordance with applicable law. However, please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Security

We implement appropriate technical and organizational measures to protect the security of your personal information. We use a variety of security measures, including encryption and authentication tools, to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access

You have the right to request copies of your personal information

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete

Right to Erasure

You have the right to request that we erase your personal information, under certain conditions

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions

Right to Object to Processing

You have the right to object to our processing of your personal information, under certain conditions

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

Right to Withdraw Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time

Cookies

We use cookies and similar tracking technologies to track activity on our website and our services. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Cookie Management

You can control cookies through your browser settings or through our cookie preference center. Most browsers allow you to block or delete cookies, but this may affect your experience on our site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We will also notify you via email and/or through a prominent notice on our website prior to the change becoming effective if the changes are material. You are advised to review this Privacy Policy periodically for any changes.

Important: Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our Services after any changes constitutes acceptance of the new Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Privacy Inquiries

Email: privacy@tedyen.com

Data Protection Officer: dpo@tedyen.com

Business Address

Tedyen Cloud
Privacy Department
Algiers, Algeria

Phone: +213 XXX XXX XXX
Response Time: We aim to respond to privacy inquiries within 5-7 business days.
Rights Requests: Data subject requests will be processed within 30 days as required by law.

This Privacy Policy was last updated on May 17, 2024, and governs the collection and use of personal information by Tedyen Cloud in accordance with applicable privacy laws.