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Legal Document

Terms of Service

The rules and guidelines for using our services

Last Updated: May 17, 2024

Introduction

These Terms of Service ("Terms") govern your access to and use of Tedyen Cloud's website, products, and services ("Services"). Please read these Terms carefully, and contact us if you have any questions. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

Services

Tedyen Cloud provides cloud computing services, including but not limited to cloud instances, web hosting, database hosting, and storage solutions. Our Services are designed to help businesses and individuals deploy, manage, and scale applications and websites.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our Services.

User Accounts

To access certain features of our Services, you may be required to register for an account. You must provide accurate, current, and complete information during the registration process and keep your account information up-to-date.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.

Payment Terms

Payment for our Services is due in advance. We accept various payment methods as specified on our website. By providing a payment method, you authorize us to charge you for all Services you use.

If your payment cannot be processed, we reserve the right to suspend or terminate your access to the Services until payment is received. You are responsible for all applicable taxes, and we will charge tax when required to do so.

All fees are non-refundable except as required by law or as explicitly stated in these Terms. Prices for our Services may change at any time, and we will provide notice of any price change in advance.

User Content

Our Services allow you to store, send, receive, and share content. You retain ownership of any intellectual property rights that you hold in that content. When you upload, submit, store, send, or receive content to or through our Services, you give us a worldwide license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute such content.

You are responsible for the content you upload and must comply with applicable laws and regulations. We reserve the right to remove any content that violates these Terms or that we find objectionable.

Prohibited Uses

In addition to the acceptable use policies outlined elsewhere, the following activities are specifically prohibited and may result in immediate termination of your account and legal action:

Cryptocurrency Mining

Using our Services for cryptocurrency mining or other computationally intensive tasks designed to generate cryptocurrency.

Network Scanning

Conducting port scans, vulnerability scans, or any other form of network scanning against foreign networks or systems without explicit authorization.

Hacking Attempts

Attempting to gain unauthorized access to any network, system, or data.

Malware Distribution

Using our Services to store, distribute, or facilitate the distribution of malware, viruses, or other harmful code.

Illegal Content

Storing or distributing content that is illegal under Algerian law, including but not limited to content that violates intellectual property rights, contains child exploitation material, or promotes terrorism.

Spam

Using our Services to send unsolicited bulk messages (spam) or to facilitate spam operations.

This list is not exhaustive, and we reserve the right to determine, at our sole discretion, whether any use of our Services violates these Terms or is otherwise harmful to our Services, users, or third parties.

Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of our Services complies with all applicable laws, regulations, and third-party rights.

You agree not to use our Services for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity that infringes the rights of Tedyen Cloud or others.

Resource Usage Guidelines

  • Use computing resources efficiently and avoid excessive resource consumption
  • Monitor your usage and ensure it aligns with your service plan
  • Report any security vulnerabilities or technical issues promptly
  • Maintain backup copies of your data and configurations
  • Respect bandwidth and storage limitations of your chosen plan

Intellectual Property

The Services and their original content, features, and functionality are and will remain the exclusive property of Tedyen Cloud and its licensors. The Services are protected by copyright, trademark, and other laws of Algeria and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You retain ownership of any content you create, store, or transmit through our Services. However, by using our Services, you grant us the necessary rights to provide the Services to you, including the right to store, backup, and restore your content.

Copyright Notice

If you believe that any content on our Services infringes your copyright, please contact us with detailed information about the alleged infringement. We will investigate and take appropriate action in accordance with applicable law.

Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Services and contact our support team. Upon termination, your right to use the Services will cease immediately.

Account Termination by You

You may terminate your account at any time by contacting our support team. We will assist with data export and account closure procedures.

Termination by Us

We reserve the right to terminate accounts that violate these Terms, engage in prohibited activities, or pose security risks to our Services.

Data Retention: After account termination, we may retain your data for a limited period to comply with legal obligations. You are responsible for backing up your data before termination.

Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Tedyen Cloud excludes all representations, warranties, conditions and terms, whether express or implied, in relation to our Services.

We do not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Services are free of viruses or other harmful components. You acknowledge that your use of the Services is at your own risk.

Service Availability

  • Services may be temporarily unavailable due to maintenance, updates, or technical issues
  • We strive to provide reliable service but cannot guarantee 100% uptime
  • Service level agreements (SLAs) are specified in your service plan documentation
  • Planned maintenance will be communicated in advance when possible

Limitation of Liability

In no event shall Tedyen Cloud, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Services.

Our total liability to you for all claims arising out of or relating to these Terms or the use of the Services shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the liability.

Important Legal Notice

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law. The laws of Algeria shall govern these limitations.

Governing Law

These Terms shall be interpreted and governed by the laws of the People's Democratic Republic of Algeria, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising from or relating to these Terms or the Services shall be resolved through the courts of Algeria. Both parties consent to the jurisdiction of such courts and waive any objections to venue.

Dispute Resolution

We encourage resolving disputes through direct communication. Contact our support team for assistance with any concerns or issues.

Legal Compliance

Our Services comply with Algerian law and regulations. Users are responsible for ensuring their use complies with applicable local laws.

Contact Information

If you have any questions about these Terms of Service, please contact us:

General Inquiries

Email: legal@tedyen.com

Support: support@tedyen.com

Business Address

Tedyen Cloud
Algiers, Algeria

Phone: +213 XXX XXX XXX

For urgent matters or legal notices, please use registered mail or email with delivery confirmation. Allow 5-7 business days for response to non-urgent inquiries.

These Terms of Service constitute the entire agreement between you and Tedyen Cloud regarding the use of our Services. Last updated: May 17, 2024.